| Description |
Position Responsibilities
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Utilizes various tools and techniques to analyze client business operations, identify problems and/or opportunities, and define solution characteristics. Serves as conduit between customer business units, software development teams and project support teams through which requirements flow.
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Understands client organization's direction, structure, and requirements as related to innovation maturity.
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Elicits project requirements using interviews, document analysis, surveys, site visits, task and workflow analysis, use cases, etc.
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Critically evaluates information gathered and understands business process management to translate customer business needs into specific project requirements.
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Determines system design specifications and tests for both technical and business compatibility.
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Prepares accurate and detailed requirement specifications documents, business process maps, use cases, transition plans and requirements traceability matrix.
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Prepares a test plan for validating the system design.
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Defines test conditions and facilitates system design testing using test scripts and/or test scenarios.
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Identifies and documents system deficiencies and recommends solutions.
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Collaborates with subject matter experts, market owners, product owners and developers and to translate customer business needs into software application requirements.
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Writes acceptance criteria for software enhancements.
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Assists in enforcement of project deadlines and schedules.
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Keeps knowledge up to date with technical sector developments in the industry.
Position Requirements
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Able to lift 50lbs
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Extensive travel (up 80% of the time) locally, regionally, nationally or even internationally to meet with customers.
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Must have a valid drivers license with 2 or less points on the drivers license.
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Must have reliable transportation Minimum Competencies
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1-3 years experience in business analysis, system analysis and/or requirements engineering, preferably in document imaging or electronic document/content management
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Bachelor’s degree in Business Administration, Computer Science, or related field from an accredited institution or minimum 3 years relevant experience
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Business analysis certification from International Institute of Business Analysis (IIBA) a plus
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Experience in human services industry a plus
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Excellent verbal and written communication skills with the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
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Ability to analyze and document complex business processes
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Proficiency with business process mapping tools (i.e. Microsoft Visio) and techniques (i.e. flow charts, swim lane diagrams, etc.)
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Good personal computer skills; proficient with MS Office applications
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Strong technical skills coupled with business intelligence
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