Cisco Unified Communications Engineer

Anu Resources Unlimited, Inc.

Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable - CCVP, CCDP, or CCIE certification preferred

- Hands on experience with installing and troubleshooting Cisco Unified Communications, Unity and IPCC/UCCX - Hands on experience with creating and maintaining IPCC/UCCX scripts - Strong understanding of TCP/IP and ability to install and troubleshoot LANs and WANs - Experience designing network solutions given client requirements and goals - - Ability to manage and coordinate projects - Strong written and oral communication skills - Ability to travel as needed - Self-motivated and desire to succeed

Columbus, OH

A successful technology solutions provider that provisions hardware, software, services and support for customers throughout Michigan, Indiana, Ohio, Wisconsin and Illinois. As part of the commitment to provide leading technologies in a cost-effective and efficient manor, engineers possess experience and skills spanning a wide range of technical disciplines.

Partners with a team of industry leaders including Cisco, Lenel, Tandberg, Liebert, Dell, EMC, NetApp and VMware. As a Cisco Gold Certified Partner, achieved some of the highest partner certifications, and focuses on strategic industry solutions that are critical to the customers' success.

Although certifications and leading technology solutions are important, the key to the client’s success is constant focus on customer satisfaction. As a result of customer focus, has achieved Cisco's Customer Satisfaction Excellence Award for 8 consecutive years.

This is a client facing engineer position supporting account executives and customers. Employs more than 70 certified engineers, including engineers for unified communications, routing and switching, physical security, unified computing systems, storage, virtualization, media solutions, video, wireless LAN/WAN, network security, UPS systems and emergency response systems.

Job Description:

-           Install and configure Cisco Unified Communications products including Unified Communications Manager, Unity and Call Center Express

-           Develop and implement the technical architecture and physical design of the network: analyze existing voice and data networks and recommend solutions Install and configure voice gateways as part of the IP telephony system

-           Install and configure LAN switches

-           Attend presales meetings with clients to assist in developing technology solutions

-           Work with Account Managers to develop bills of materials and respond to RFPs (request for proposal)

-           Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems

-           Assist with day to day project management duties during client installations

-           Provide systems administration training to clients

-           Updates the Engineering Manager (EM) and Project Manager on scheduling and project status

-           Assist support technicians in troubleshooting client installations

Competencies Required

Requires a drive for Achievement and Effort, Adaptability/Flexibility, Leadership, Attention to Detail, Analytical

Thinking, Teamwork, Dependability, Initiative, Integrity, Persistence, Stress Tolerance.