| Description |
In the Account Manager (aka Personal Agent, PA) position, you will provide technical assistance and support to web hosting clients in order to maintain the highest quality of customer service and retention. You will be assigned a specific customer base and will be responsible for the overall management of these customers, including billing, technical and quality concerns and inquiries. This position will be the first point of contact for new customers, so professional and friendly demeanor is a must. Candidate must be comfortable with social media (twitter, skype, linkedin, facebook, blogging, etc) as this will be another way in which you will communicate with your customer base. If you have a positive attitude and are customer-service oriented, we’d love to add you to our team!
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