Customer Support Engineer

Manpower Professional

The ideal candidate will have a bachelor's degree in Electrical or Computer Engineering and a minimum of five years experience in a technical support role. MS in Engineering or Business preferred.

Minimum 5 years of Solaris OS/UNIX experience.. Understanding of telecommunication infrastructure, HLR/SCP media gateway, network architecture, storage and high availability architectures. Sun SPARC experience. Experience with Intel and AMD architectures. VMWare experience. Windows, Linux and Real Time Operating System (RTOS) experience. A blend of hardware and software experience. Some of the unique elements of this position include: Ability to review, understand and interpret customer contracts.. Train on products and services working with associates across the organziation. Ability to travel based on customer demand (could be short notice). Flexibility to work from home.

Our client is looking for a talented Customer Support Engineer! If you have an entrepreneurial spirit and you want to be part of building a great team supporting leading-edge technology, this position is for you!

This newest member of our team will be a critical interface between our client and their customers providing 24/7 support and issue resolution. This position requires someone who is a self-starter, possesses superior customer service skills and performs effectively under pressure to facilitate real time solutions to problems.

Contact Candace Pflum, Manpower Professional, 614-223-0857