| Experience |
- Minimum five (5) years experience planning, designing, developing, implementing, evaluating and maintaining information technology application systems and infrastructure solutions or an equivalent combination of experience and/or training which indicate a comprehensive knowledge of practices and procedures used in the development and direction of computer systems
- Experience managing both in-house and external resources is required
- Experience managing relationships with vendors of software products and hardware services is required
- Experience with business management – budget creation and control as well as business planning is required
- Experience managing Microsoft technology offerings – Server, Office, license compliance and related is required
- Experience developing and deploying organizational policy and Implementing IT procedures and standard practices is required
- Experience managing Help Desk services to a diverse user population is desirable
- Experience within the non-profit or public sector organizations is desirable
- Valid Ohio Driver’s License to operate an automobile
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| Description |
- Manages, directs, oversees, and ensures the efficiency and effectiveness of computer operations, telecommunications, information technology, LAN/WAN networks, and PC systems; ensures that systems are secure, properly backed up and appropriately documented; develops on-going disaster recovery and business continuity plans; provides direct supervision to all IT staff and contractors
- Provides plans and identifies budget and resource needs for projects that maintain and enhance the systems infrastructure in support of the agency mission and objectives; prioritizes IT staff assignments, contracts as appropriate for external resources with needed skills and provides for project management for all key projects
- Provides leadership in project management, development of specifications, leadership in complex problem solving, applying judgment in consideration of proper and effective uses of technology; manages projects and programs to comply with those plans or recommends necessary projects that will require additional budget or resources to achieve results; reviews alternative solutions and assesses risk for each new project
- Ensures users’ needs are met and that they are trained and capable of utilizing established systems; ensures technology is being used in accordance with company policies; establishes periodic reviews of IT performance and new initiatives with major departments
- Acts as liaison and administers all hardware equipment/service provider relationships
- Supports the selection of new vendors of software and business solutions; reviews contractual agreements for technology projects and maintenance plans
- Continually evaluates established policies and procedures and updates them as needed; works with senior management to apply agency-wide policies related to compliance, regulatory requirements or cost-effective practices
- Develops annual budgets in accordance with agency guidelines
- Performs other related duties and responsibilities as assigned
AN EEO EMPLOYER
Apply for this job opportunity at www.fcbdd.org/employment
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