Network System Administrator

Netsmart Technologies

Bachelor’s Degree from an accredited university

Multiple years of experience working with the Windows Server Platform including extensive enterprise management experience Multiple years’ experience working with SQL Server enterprise database systems, including extensive performance monitoring, troubleshooting, and optimization skills Experience working with VMware or other enterprise virtualization technologies in a live, production environment Experience implementing and troubleshooting both server systems in WAN/LAN environments In-depth knowledge of IT standards, concepts, best practices, and procedures—relies on knowledge, experience and judgment to plan and accomplish goals Excellent verbal and written communication skills for purposes of both communicating with System Engineering team members as well as to other staff members Ability to take initiative & manage multiple detailed tasks in a fast-paced and ever-changing environment Bachelor’s degree from an accredited university Excellent organizational, project management abilities, strong analytical and problem-solving skills

The Netsmart Systems Administrator will work primarily at a client environment in Mansfield, Ohio, with some limited work out of our Columbus office.. This role will involve the installation, configuration, upgrading, troubleshooting, and performance management of desktops, servers, networking, storage, and security solutions within client environments of all sizes, operating system platforms, and technical complexity.

Position Responsibilities

Complete Windows installation, patching, partitioning, packaging, and integration assignments within the environment

Implement, troubleshoot, and support Citrix environments

Work within the HIPAA security and privacy guidelines in implementing and securing client environment

Install, configure, administer, and troubleshoot Windows based application environments

Implement and support complex enterprise SQL Server database systems

Implement and support complex network and storage environments including SAN, clustering, load balancing, multi-site VPNs, network IDS, and firewalls

Provide technical support for client issues

Complete various documentation assignments, as assigned by departmental management or team leaders, including: white papers, work instructions, wiki articles, client documentation, site sheets, knowledgebase articles, purchased product documentation, client communication, and other document types

Provide exceptional customer service to Netsmart customers including rapidly responding to customer inquiries, addressing customer complaints, escalating customer issues to departmental leadership, and providing follow-up communications per departmental guidelines

Other responsibilities as assigned by departmental management

Netsmart is the leading brand in the Health and Human Services Health Information Technologies (HIT) market, and we are seeking an experienced, creative professional to help us tell our story. Netsmart provides clinical solutions that are used by more than 18,000 organizations to improve the lives of more than 20,000,000 people a year in behavioral health, public health, substance abuse, methadone, I/DD and social services communities.
Netsmart will provide you with the tools you need for success, including a loyal, strong client base; great stories of our how solutions impact our clients’ work; and freedom to develop new communications platforms. We’re seeking your help to use those tools to develop content that best reflects our brand identity and shares our stories with our communities in significant, meaningful ways.

We are proud to offer an excellent compensation package which includes a complete suite of benefits for full-time employees, such as:

Health Insurance / Dental Insurance
Life Insurance
Short / Long Term Disability
401(k) Plan / EAP
Flexible Savings Plans

We look for exceptional professionals who enjoy being part of a fast-paced and exciting organization. We value individual contributions in a team setting, backed by a progressive set of support tools and training. If you are seeking an environment that encourages constant growth and skill improvement, consider a career at NetsmartTechnologies, Inc.!